Our industry is relatively stable, but from time to time, a sea change occurs: Capital markets events, labor and supply chain disruption, war, natural disaster…. Things that greatly impact all of us. In January, I predicted a Black Swan event would occur, something that would disrupt our markets, our economy. I wish I had been wrong. This health crisis has changed our psychology, and therefore our lifestyles, our cities, and the buildings we occupy for generations. There have been multiple unforeseen consequences, so I have parsed the thoughts of much better minds than mine, in an effort to establish a path moving forward. I hope the following articles are informative and useful, that they help you navigate our “new normal”, and that they are not too boring! To our friends and customers, I wish you the “Spock” greeting,LIVE LONG AND PROSPER!